1. JustHelpMe2018's Avatar
    My son has locked him self out of his phone. The model is a ZTE, and the number is Z798BL. He had touchpad keyboard downloaded, before the factory data reset. And, after we reset it. It has the Google FRP lock. But, the device has touchpad keyboard still as the keyboard. So, help me out.
    09-25-2018 05:32 PM
  2. SpookDroid's Avatar
    If it has FRP you can't do a factory reset until you input the right credentials, and unfortunately there is no bypassing this. It's built secure for a reason.

    Did your son disable the stock keyboard somehow or why is the keyboard an issue here? You can also try to do a remote wipe via the Device Manager by logging into the same Google Account as the phone's on the Play Store's website.
    09-25-2018 06:16 PM

Similar Threads

  1. Google assistant commands issues
    By DARK Vader777 in forum Samsung Galaxy Note 9
    Replies: 7
    Last Post: 09-27-2018, 11:37 AM
  2. Google assistant not tracking packages anymore
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 09-26-2018, 06:57 PM
  3. AT&T Galaxy S8 Contacts won't sync FROM phone TO Google
    By dltempler in forum Samsung Galaxy S8 & S8+
    Replies: 6
    Last Post: 09-26-2018, 12:41 PM
  4. google play services turns itsself on and plays commercils at 3am
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 09-25-2018, 05:07 PM
  5. How to make my Head Unit launch some apps every time I turn on the car?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 09-25-2018, 04:42 PM
LINK TO POST COPIED TO CLIPBOARD