10-17-2018 02:14 AM
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  1. Android Central Question's Avatar
    Android Central Question
    I have a Samsung Galaxy S6 and my phone randomly plays advertisements. When I open RAM, it is some kind of app on my phone or something but I've never seen it before. When I open RAM the app or whatever it is says System Launcher or something along those lines. I've tried everything and nothing works. My phone also randomly stops recording video on my camera and randomly stops videos from playing. I've factory reset it already and it's still doing this. It still persists in safe mode.
    09-29-2018 08:13 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Are they video ads or webpages in a browser popup? If it happens in Safe Mode, I'd be concerned about some kind of malware installed to the system root, which you can't get rid of unless you reinstall the firmware. To do that, you can use Smart Switch (http://www.sammobile.com/forum/showthread.php?t=29914) or Odin (http://forums.androidcentral.com/amb...interface.html).
    09-29-2018 06:30 PM
  3. Tylor Turpin's Avatar
    Tylor Turpin
    reinstall system firmware using Samsung Odin tool.
    10-17-2018 02:14 AM
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