1. Android Central Question's Avatar
    The wifi calling button is 'greyed' out with the message 'wifi enabling'. It never gets to the 'enabled' state. Power off, resetting network settings, turning airplane mode on and off, and removing wifi dialing option from vendor does not have any impact. Any suggestions?
    10-02-2018 09:39 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone?
    10-03-2018 08:08 PM
  3. hwunch's Avatar
    I have an lg g5 LG-H831. Android version 8.0.0 Security patch Aug 1, 2018
    10-05-2018 09:51 AM
  4. B. Diddy's Avatar
    Which carrier are you using, and did you get this phone directly from the carrier, or bring it to the carrier from somewhere else?

    Does it also happen in Safe Mode? https://support.t-mobile.com/docs/DOC-30620
    10-05-2018 02:12 PM
  5. Howard Wunch's Avatar
    I am on Rogers and got the phone directly from Rogers. I have safe mode and tried it to fix problem, but was not successful
    10-10-2018 09:13 PM
  6. B. Diddy's Avatar
    Have you already followed the steps here? https://www.rogers.com/customer/supp...u-need-to-know. Specifically, did you get the verification code to enable wi-fi calling? Did wi-fi calling work before, but then stop working?
    10-11-2018 01:44 AM
  7. Howard Wunch's Avatar
    Wifi calling has worked for about 2 years. Rogers tried to turn off wifi calling to see if that would reenable wifi calling option, but that did not help.
    I did get the Aug security patch just before this problem started
    10-11-2018 05:01 PM
  8. B. Diddy's Avatar
    That's certainly suspicious timing. Did you ask Rogers if they've received complaints from other G5 owners of the same problem?
    10-11-2018 05:36 PM

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