1. Android Central Question's Avatar
    The phone has install a account into Sony XZ phone to read email from gmail app. after I do factory default to clear phone. it only a way to do next "Scan QR code". please help to guide how to solve it.
    * It ask to click icon 3 times and go into scan QR procedure
    * ask to link with WIFI, then phone will download the QR app, and go into
    camera mode to wait QR icon. that's all
    10-11-2018 08:30 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! I'm sorry, can you clarify the problem? Are you saying that you did a factory reset, and when the Setup Wizard appeared, it asked you to scan a QR code? Is it a Google screen that's asking you to scan the code?

    Show us an image of what you're seeing: http://forums.androidcentral.com/gen...d-central.html. You'll have to register on this forum first. https://forums.androidcentral.com/as...community.html
    Baldur Pan likes this.
    10-15-2018 10:36 PM
  3. Baldur Pan's Avatar
    Andorid phone ( sony ) been lock and need QR code to do next in first initial screen-img_20181023_125232.jpgAndorid phone ( sony ) been lock and need QR code to do next in first initial screen-img_20181023_125249.jpgAndorid phone ( sony ) been lock and need QR code to do next in first initial screen-img_20181023_125300.jpgAndorid phone ( sony ) been lock and need QR code to do next in first initial screen-img_20181023_125336.jpg

    Are you saying that you did a factory reset, "Yes"
    and when the Setup Wizard appeared, it asked you to scan a QR code? "Yes"
    Is it a Google screen that's asking you to scan the code? "Not clear, it sony or google"

    I search those information, and it's look like enterprise zero-touch.
    I 'm not android cloud or enterprise user, it may related about g-suit free.
    anyway still need your help, please guide how to provide information or indicate how to solve.
    Attached Thumbnails Andorid phone ( sony ) been lock and need QR code to do next in first initial screen-img_20181009_184504.jpg   Andorid phone ( sony ) been lock and need QR code to do next in first initial screen-img_20181009_184458.jpg  
    10-18-2018 10:31 PM
  4. B. Diddy's Avatar
    I'm sorry, I don't think I can help that much unless you can translate those screens. Google Translate typically isn't very good when it comes to Chinese. If you think it's G Suite, then was there a G Suite administrator you were working with? You could also try contacting the G Suite support team, but I think they require you to be a subscriber in order to provide help: https://gsuite.google.com/support/
    10-19-2018 09:41 AM
  5. Baldur Pan's Avatar
    Yes, I had posted same question in gsuit and they ask me to make a question and get help in here.
    I search and below link that is same as ( click 6 times to go QR provision )
    https://bayton.org/docs/enterprise-m...hy-is-it-used/

    Do u know which link to make me to get a QR code?
    or I should go where to get help
    10-20-2018 09:36 AM

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