1. Android Central Question's Avatar
    So I recently bought a Samsung Galaxy s9 second hand from a friend of my mom's and he told me that he reset the phone so when I got it I could just log in and transfer my data. But I had no idea that the phone was locked to the current Google account because of the reset, I tried talking to him about it but he said that he doesn't remember the credentials for that account at all. I spent good money for this phone and I would hope to be able to solve this problem, any suggestions on what I should do? I could use all of the help I can get.
    10-17-2018 10:14 PM
  2. methodman89's Avatar
    You need the initial Google account.
    10-18-2018 01:22 AM
  3. hallux's Avatar
    Yup, you need that account in order to continue. Your friend did not properly reset the phone, it's a paperweight unless he can remember the account info.

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    10-18-2018 05:01 AM

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