Lost all my photos

[Android Central Question]

Hi guys,

On 28 Oct I have a done a factory reset without any back up... I have done this factory reset because I don't remember my unlock password. And when the factory reset is done I have lost all my beautiful memories likes photos videos... Can you please help me to recover all my photos and videos.... My phone is Huawei p10 lite

Thanks and regards
AnneSophie

 

[can3gxw]

Hi, welcome to Android Central.

Unfortunately, if you do not have any backups then your photos and videos are lost and cannot be retrieved.

Did you ever have Google Photos set up to automatically back up your photos and videos? Log in with your Google ID at photos.google.com and see if they might be there. Perhaps you set it up before and just forgot about it.

Good Luck!