11-01-2018 02:23 PM
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  1. Android Central Question's Avatar
    Android Central Question
    My mom’s moto z play will not turn on. It will start to reboot and then start to flash to moto screen.
    11-01-2018 02:03 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Does it keep bootlooping, or does the Moto logo simply flash? If it's bootlooping, it could be a failing battery, or corrupt firmware. See if you can boot into Recovery and wipe the cache partition: https://support.motorola.com/us/en/solution/MS113289
    11-01-2018 02:23 PM
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