[Android Central Question]

i forget the my backup password for samsung j7 prime 2

[belodion]

Without that, you'll need to factory reset, which of course which wipe all personal data not backed up.

[B. Diddy]

Welcome to Android Central! Belodion is right. Passwords on your phone are extremely important to remember, so if you're prone to forgetting these things, try writing them on a piece of paper and keeping it somewhere secure (like a home safe).

[Im2qt4u2]

Im having the same problem on a j7 prime. Forgotten pin . and main screen when phone turns on says that the phone has been encrypted enter pin. Only its CRUCIAL that I dont loose any info.. Samsung and metro not helping