1. Android Central Question's Avatar
    When I receive calls, the phone rings/vibrates, I slide the green button and the call timer begins, but I hear nothing.

    Meanwhile, the caller only hears continued ringing without going to voicemail.

    If I reject the call or do not answer it, the caller will be diverted to voicemail.

    This problem seems to have concurred with the recent firmware update around 11/2. No other apps have been added.

    Thinks I've tried so far:
    Cache cleanup
    Soft reboot (multiple times)
    Hard reboot (power & volume up) both restart and power down
    Rebooting in Safe Mode
    Turning Airplane Mode off and on
    Turning HD voice off and on
    Reinserting the SIM Card

    Please help.
    11-08-2018 01:42 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you able to make calls yourself?

    You may want to ask your carrier for a replacement SIM card. If that still doesn't work, then you might have to try reinstalling the firmware, using Smart Switch (http://www.sammobile.com/forum/showthread.php?t=29914) or Odin (http://forums.androidcentral.com/amb...interface.html).
    11-09-2018 08:22 PM
  3. James Lyons's Avatar
    Hello. Did you ever find an answer for this question? I have the same problem with my pixel 2. I found it clearing the cache and data makes it work again. Also if I call a different number than the one that called me and it connects, It seems to fix the problem temporarily.
    11-24-2018 09:15 AM

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