1. Android Central Question's Avatar
    The mic does not work when using speakerphone or with the supplied headphones.
    I don't think I have a mic problem since it is fine for regular calls.
    When on speaker I can hear a strong echo when speaking. With the headphones, I sound good. The other end can't hear me though
    11-09-2018 01:55 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does it persist in Safe Mode? https://support.t-mobile.com/docs/DOC-34097. If so, then I'd suspect some kind of hardware issue. Is the phone still under warranty?
    11-09-2018 06:58 PM
  3. Damientheo's Avatar
    yes, I tried safe mode and mic still doesn't work
    11-09-2018 10:55 PM

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