11-26-2018 10:00 PM
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  1. Cleto Torres's Avatar
    Cleto Torres
    I have a Samsung J7 Pro but when i reformat it my phone's software has changed it's usually a J7 Pro software but it's only a J7 software i don't know what the guy did but how do i fix this?
    11-26-2018 07:31 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! When you say reformat, I assume you mean a factory reset, correct? Where did you get the phone from? It's possible the seller sold you a J7, but flashed the J7 Pro firmware onto it.
    11-26-2018 10:00 PM
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