1. Android Central Question's Avatar
    It says that it can't download, i need to switch to different sim card, but i haven't changed the sim card. I did add extra mem sim.
    11-28-2018 03:17 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does it actually tell you there's a system update available, but it can't be downloaded? Or does it just give you a server error when you check for system updates?

    Was the phone originally intended for a specific carrier, and you're using it on a different one? Carrier-specific phones typically need to be on that network in order to receive the official update.
    11-28-2018 04:29 PM

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