11-29-2018 12:40 AM
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  1. Android Central Question's Avatar
    Android Central Question
    My Moto E phone has fingerprint and password entry, but I have no keyboard to type the password,how can I open my phone to retrieve the keyboard.
    11-28-2018 08:57 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Is it asking for your password as additional security after recognizing your fingerprint?

    If you tap the password entry field, the keyboard doesn't appear? You might have to connect a basic USB keyboard via OTG cable to enter the password. Once you get past that, go to Settings>Apps, and make sure the stock keyboard app didn't get disabled. It might be a good idea to install a good alternate keyboard, like Gboard (if that's not the stock keyboard already).
    11-29-2018 12:40 AM
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