1. Android Central Question's Avatar
    My screen timeout is set for 10 minutes, but when making a phone call, the screen goes dark in 30 seconds !!! I have a Samsung s9+, which I just got !!! On my Samsung s4, I was able to enable my proximity sensor, and the phone screen would stay on as long as I wanted it to, which is good when dealing with customer service type calls, or if on hold !!! Is it just me ???
    11-28-2018 11:46 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! First, is speakerphone on or off? If speakerphone is on, the proximity sensor should be deactivated, so that shouldn't matter.

    Second, are you certain the screen timeout is 10 minutes? Or is it the Automatically Lock setting you're talking about (which is the time it takes after the screen goes to sleep before the phone gets locked)>
    11-28-2018 11:59 PM
  3. methodman89's Avatar
    Same on my s9+
    I end up tapping the screen to wake it if I need to, or launch Keep Screen On from the playstore if I know I'll be on for a while. Good luck. Post an alternative if you find one.
    11-29-2018 08:49 AM

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