Can't open my downloads

[Android Central Question]

I have recently not been able to open my download app on my aclatel raven phone, I can open the portion of it dedicated to photos and videos but as soon as I go to download or recent I get kicked off with an error message appearing on my phone. I have file manager but I still need to get into that download app.

 

[B. Diddy]

Welcome to Android Central! The Downloads app simply shows you what's in the /Download directory. Try going to Settings>Apps, tap Menu>Show System, select Downloads, and Clear Cache.