1. Android Central Question's Avatar
    The past couple days when I get a phone call after the one minute timeout the screen goes blank and it used the return on when I moved it from my face so I could end the call. Now I cannot end a call even with the power button. The screen will never turn back on. I have to hold the power button down to shut the phone off to end the
    call.
    Thanks for any advise.
    12-01-2018 11:25 AM
  2. Rukbat's Avatar
    Normally that would be due to dirt in front of the proximity detector, but if even the power button doesn't end the call (you have it ser, in Settings, to end the call with the power button, right?), I'd guess at a major problem that the phone would have to go into a repair shop for.

    But just in case you haven't set it to end with the power button, make sure that the top part of the screen (the part you don't see anything on or the part around the front camera) is clean. Use a soft cloth slightly dampened with glass cleaner to clean around that area. Also, if you have any case that covers that area, try taking it off.
    12-01-2018 01:33 PM

Similar Threads

  1. How to get more storage on my phone with it not saying it can't download it?
    By CashMoneyHahn in forum General Help and How To
    Replies: 2
    Last Post: 12-01-2018, 01:41 PM
  2. samsung s9 plus- when i use wifi calling person on other end can’t hear
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 12-01-2018, 01:36 PM
  3. samsung tab s3 , can the orientation be changed when using multi windows .
    By Android Central Question in forum Samsung Galaxy Tab S3
    Replies: 0
    Last Post: 12-01-2018, 05:37 AM
  4. samsung tab s3 , can the orientation be changed when using multi windows .
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 12-01-2018, 05:37 AM
  5. How to disable double tap unlock during calls on s7 Edge?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 12-01-2018, 04:02 AM
LINK TO POST COPIED TO CLIPBOARD