1. Android Central Question's Avatar
    I have a Samsung Galaxy s5 which I wanted to give to a family member so i did a factory reset in order to delete all my info. After this when i go to play store it just hangs on "checking info"
    I have updated software, cleared cache & data and it still has same response.
    Can anyone please help!!!

    Reply:
    B. Diddy
    Welcome to Android Central! Did you remove your Google account before the factory reset? That's the best way to go about it, since resetting without removing your account first means the user will have to reenter your Google account and password to proceed with the Setup Wizard.

    Go to Settings>Accounts​. Is your Google account still listed there?
    No, google account not listed there> what now
    12-04-2018 05:54 AM
  2. belodion's Avatar
    Please register as a member and continue posting in your original thread.

    https://r.tapatalk.com/shareLink?sha...4&share_type=t
    12-04-2018 08:44 AM

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