1. Android Central Question's Avatar
    I have a Samsung galaxy j5 2016 phone and my SD card worked before but has stopped working now. I need help please as I have stuff on the SD card. Photos. I did back up most of them but not all.
    12-05-2018 04:14 PM
  2. Kodak2's Avatar
    If the card is formatted as external then remove it from the phone and look at it on a PC. If the card is still serviceable you should be able to access your files.
    Laura Knotek likes this.
    12-05-2018 04:48 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! The SD card could be corrupt, defective, or counterfeit. Install SD Insight to see if the card is genuine or counterfeit. Counterfeit cards are programmed to report more storage than they actually have, and if you try saving more than the card can actually hold, then files can start getting corrupt. (Be aware that SD Insight might not work on all Nougat or above devices.)


    If it's a valid card, then go to Settings>Storage, Unmount the card, remove it, and insert it into your computer. Can the computer read these files? Backup as much as you can right now, then run chkdsk to look for bad sectors: http://forums.androidcentral.com/amb...d-sd-card.html.
    Laura Knotek likes this.
    12-05-2018 07:06 PM

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