12-06-2018 01:54 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I have a new A6 plus but I can't download apps from play store
    12-06-2018 01:45 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! What happens when you try to install an app -- do you get an error message? Does this happen on both wi-fi and mobile data?

    Try going to Settings>Apps, select Google Play Store, tap Storage, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager -- you probably have to tap Menu>Show System to see it. Now try again.
    12-06-2018 01:54 PM
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