1. Android Central Question's Avatar
    I recently set up team viewer quick support on my Samsung S7 to allow me to control the phone from my desktop. Teamviewer allows you to see the phone Apps. It list an 57 variations of common.janeluxuryblue.sec.com.janeluxuryblu.(...)
    The (...) is the variations i.e. .app .common .daagent .smartmirroring etc.

    I thought this may have been from the teamviewer app but they are installed on different dates and I haven't been able to find any reference to JaneLuxuryblue on the net.

    Any advice would be appreciated.
    12-06-2018 08:15 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you able to uninstall those apps?
    12-06-2018 09:31 PM
  3. CBartis75's Avatar
    The apps are only visible through the teamviewer portal. I can't see them when looking at apps through the phone settings menu and I don't have nay apps by that name installed. Here's a screen shot. The columns are name, version and date installed.
    What is Janeluxuryblu app?-teamviewercapture.jpg
    12-07-2018 12:08 AM
  4. B. Diddy's Avatar
    Sorry, but I'm not familiar with TeamViewer's functionality, so I'm not sure what to make of that. If you go to Settings>Apps and then tap Menu>Show System, do those apps show up then?
    12-07-2018 12:24 AM
  5. CBartis75's Avatar
    Teamviewer just allows you to mirror and control the phone or remote computer. The Teamviewer and Teamviewer QuickSupport apps are show further down the applist so Teamviewers only involvement is exposing the 'Jane' apps.
    The Janeluxuryblue apps dont show at all on the phone, not even in system apps.
    Thanks for your help by the way. much appreciated
    12-07-2018 02:39 AM
  6. CBartis75's Avatar
    Solved, A friend suggested it might be the name of a samsung theme. That was the case. After changing themes the 57 odd apps exposed through teamviewer were replaced with a similar number of apps with the new theme name.
    Thanks for your assistance
    B. Diddy and Rukbat like this.
    12-07-2018 03:26 AM
  7. B. Diddy's Avatar
    Aha! Good detective work.
    12-07-2018 04:13 AM

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