1. Malkie Skye's Avatar
    I purchased a tablet from Wish and I believe it is from China or something but when I tried installing Google Chrome, it gives me the warning that "unknown programs" are blocked and I click Settings but I can't find where I can ALLOW unknown programs to be allowed to install. I know it says Android 4.1.1 and model says SoftwinerEvb. I have tried and tried. Can someone please help me?
    12-07-2018 02:06 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Look in the Settings>Security menu for an option to allow apps from Unknown Sources.
    12-07-2018 02:13 AM
  3. Malkie Skye's Avatar
    I have checked in Security but all I see is Trusted Certificates but when I scroll down through it, I don't see anything like unknown or what the app is like chrome or whatever.
    12-07-2018 02:18 AM
  4. B. Diddy's Avatar
    It's possible the manufacturer locked the user out of that setting, forcing you to use some terrible 3rd party appstore based in China (since I assume that tablet doesn't have the Play Store).
    12-07-2018 02:20 AM
  5. Malkie Skye's Avatar
    Nope. No Play Store either. LOL Is there a different way to fix this issue?
    12-07-2018 02:21 AM
  6. B. Diddy's Avatar
    Probably not. Does the system settings menu have a search option? If so, search for "unknown." But since it's on 4.1.1, I doubt it has that feature. 4.1.1 is an pretty old version, so even if you were able to install apps, there's a good chance that a number of them won't be supported on that device. Sorry!
    12-07-2018 02:22 AM
  7. Malkie Skye's Avatar
    I didn't see a search section. Ugh. So I have basically spent money on this PoS for no reason huh? There's nothing I can do?
    12-07-2018 02:24 AM
  8. B. Diddy's Avatar
    Not really. Sorry, but these cheap no-name or off-brand devices direct from China are never a good deal. Their specs are usually subpar, and they often don't have access to the Play Store. I've never come across one that doesn't even allow you to install apps from Unknown Sources, but it isn't surprising.

    The only thing I can suggest is to go through every inch of the system settings to see if you might have missed the Unknown Sources setting.
    12-07-2018 02:29 AM
  9. Malkie Skye's Avatar
    I've been messing with it since like 4 pm and it is currently now 1:30 am LOL I don't know how else to look, where to look or what to do. I am very disappointed. I even did a factory reset but it didn't do any different.
    12-07-2018 02:31 AM
  10. B. Diddy's Avatar
    What app store came with the device?
    12-07-2018 02:32 AM
  11. Malkie Skye's Avatar
    Honestly, I don't even see an App store program. Unless it's named something that I don't even recognize.
    12-07-2018 02:34 AM
  12. B. Diddy's Avatar
    Try opening any app that came with the device that you don't recognize.
    12-07-2018 02:45 AM
  13. Malkie Skye's Avatar
    Here's the extent of the apps that show up when I access what's here. I am unable to allow unknown programs to install on my tablet.-snapshot_20181207.jpg
    12-07-2018 02:52 AM
  14. B. Diddy's Avatar
    I don't see any kind of app store there either. Did the device come with any kind of manual?
    12-07-2018 03:12 AM
  15. Malkie Skye's Avatar
    A little booklet that is about 5 pages lol And small.
    12-07-2018 03:38 AM
  16. B. Diddy's Avatar
    See if there's any mention there of where to install apps from.
    12-07-2018 04:12 AM
  17. Malkie Skye's Avatar
    I will.
    12-07-2018 04:21 AM
  18. Malkie Skye's Avatar
    Okay I read the very small manual from cover to cover. First off, on the very front it says "MID-android" - just for knowing value.

    Secondly, here is the info it says about "Application Installation", word for word.

    "Application installation.

    Touch here -shows pic but it is so small I can't make out what it is- in the application list, it will install, upload the APK files automatically. It searches the APK file from /mnt/flash or /mnt/sdcard. Touch the selected APK application directly for installation and unloading."

    That's all.
    12-07-2018 07:11 PM
  19. B. Diddy's Avatar
    MID simply means "mobile internet device." It's pretty outdated terminology.

    The manual seems to suggest that you can install an app by downloading an .apk file and opening it. I suspect the icon is for the Downloads or File Manager app. But installing via .apk file is what the Unknown Sources option prevents, if it's turned off. So I think they messed up and left the Unknown Sources option turned off, then hid it from the user. Sorry, but I don't think there's much else you can do about it.
    12-07-2018 08:50 PM
  20. Malkie Skye's Avatar
    UGH!!!! That is is annoying and messed up!!
    12-07-2018 09:09 PM
  21. B. Diddy's Avatar
    I agree. A good rule of thumb -- avoid all no-name or off-brand devices. Make sure it's from a manufacturer that's well-known and has a good reputation.
    12-07-2018 10:01 PM
  22. Malkie Skye's Avatar
    Thank you for trying to help me. I am sorry I wasted your time on trying to help me fix this POS! Heck, I am sorry I blew the money on it too.
    B. Diddy likes this.
    12-07-2018 10:07 PM

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