11-27-2019 03:02 PM
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  1. Android Central Question's Avatar
    Just the other day a random male voice (not Google voice) comes through saying "a new station alert has arrived". It pops up at least 6-10 times during the day. I can't find anything on on Google except for the same problem happening to someone with an iPhone. I tried to follow the steps they suggested (just the Android version) to no avail.

    I've talked to Samsung and they went through a bunch of settings but the problem persists.

    I'm at wits end. Can anybody help?

    Thanks
    12-08-2018 10:27 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you have any public transit apps installed?
    12-08-2018 10:40 PM
  3. Nobgdl76's Avatar
    I had the same issue crop up yesterday. The announcement came every 30 minutes or so. Ridiculous. With quick search found a similar reported problem related to iHeartRadio app. I don't have that app, but I do have TuneIn. Went into the settings INSIDE THE APP (press gear button) and found a notifications setting that was on. Tapped it off. Haven't heard the alert since. May be that app or other radio app you have installed. Hope this helps!
    belodion and B. Diddy like this.
    12-09-2018 04:55 AM
  4. homwigs's Avatar
    Thank you all. I think I figured it out. I had TuneIn (which I uninstalled) but the problem still persisted. I had a transit map app installed (CityMapper) and uninstalled that as well. Still getting the "voice". I then went through all my apps and landed on my weather app (CBS7) and turned notifications off then decided it wasn't worth it and uninstalled that as well. I haven't heard the "voice" today yet. Keeping fingers crossed!

    Thanks!
    12-10-2018 01:45 PM
  5. Jraejess's Avatar
    Hello all! I am so glad that I am not the only one having the issue. I also found the iPhone article and did the steps but that did not work. I called Verizon tech support and they had no idea what to do.

    1. The only music apps I have on my phone are Pandora and Google play music.
    2. The only GPS app I have on my phone besides the Google maps is WAZE.
    3. I have cleared all history and cookies.
    4. I have reset all settings.
    5. I do not get any notifications with the voice.
    6. The only weather apps I have are WIFR Weather (local weather), Storm Radar, and NOAA Weather Radio.

    I am going to check the notification settings for the NOAA Radio app and see if that works since there was mention of a weather app causing the issue.

    Thanks for all the input fellow Android users!

    PS: I have the Samsung Galaxy S9+
    12-10-2018 07:09 PM
  6. DDbyrosey's Avatar
    Hello all! I am so glad that I am not the only one having the issue. I also found the iPhone article and did the steps but that did not work. I called Verizon tech support and they had no idea what to do.

    1. The only music apps I have on my phone are Pandora and Google play music.
    2. The only GPS app I have on my phone besides the Google maps is WAZE.
    3. I have cleared all history and cookies.
    4. I have reset all settings.
    5. I do not get any notifications with the voice.
    6. The only weather apps I have are WIFR Weather (local weather), Storm Radar, and NOAA Weather Radio.

    I am going to check the notification settings for the NOAA Radio app and see if that works since there was mention of a weather app causing the issue.

    Thanks for all the input fellow Android users!

    PS: I have the Samsung Galaxy S9+
    Hi! I hear "the voice" as well. Started about a week ago and drives me nuts. He startles me awake in the middle of the night! And often throughout the day. I've followed all suggestions so far for Apple AND Android. I have samsung note 9. So now I've undone all my settings only to find out it was none of those. I still hear "the voice". Can someone please make it stop?
    12-11-2018 03:08 PM
  7. Jraejess's Avatar
    AHHHHH!! I still cannot get it to stop!
    12-12-2018 07:35 PM
  8. Acefreeman's Avatar
    The message you hear is an advertisement that is embedded in a App that you have allowed/loaded on your phone. Interestingly enough...the message is able to bypass phone securities and personal settings and with a vivacious outcry...awaken one.
    Needless to say, it required removal of 4 different Apps (these apps were free with unlimited ads....which is where our problem arises).
    It was found that the "New station alert" is a random ad that is infecting different Apps and is not partisan to any specific phone. Therefore....for resolve will require one to remove the Apps one has and clear history until the App the advertisement is attached with is deleted.
    If possible.....and you remember what App you had been using prior to its sudden proclaimation....try removing that App first.
    My prayers are with you.
    12-13-2018 06:58 AM
  9. SGGJ's Avatar
    Me too. I'm astonished at how little information is out there about this. This has to be widespread. What's really frustrating is it doesn't seem to do anything. Doesn't give a notification or open up an app. Just A new station alert has arrived.

    I'll keep looking through my apps and see if there's anything I can delete that will make it quit.
    Jack Christensen likes this.
    12-13-2018 02:12 PM
  10. Jack Christensen's Avatar
    I have the same problem. Moto phone. I am eliminating one app a day that recently updated. Today it was Reddit and no "voice" so far.
    BTW my Malwarebytes Premium app doesn't catch it.
    12-17-2018 01:10 PM
  11. Javier P's Avatar
    I have the same problem. Moto phone. I am eliminating one app a day that recently updated. Today it was Reddit and no "voice" so far.
    BTW my Malwarebytes Premium app doesn't catch it.
    Welcome to the forums. Have you checked if this "voice" left a record in the notification log? In most Moto devices you can create a widget after a long press on your home screen - widgets - scroll down until you find 'settings' - drag it to the screen - select 'notification log'.
    12-17-2018 01:27 PM
  12. Jack Christensen's Avatar
    Welcome to the forums. Have you checked if this "voice" left a record in the notification log? In most Moto devices you can create a widget after a long press on your home screen - widgets - scroll down until you find 'settings' - drag it to the screen - select 'notification log'.
    Thanks for the tip, but it did not leave anything in the notification log.
    12-17-2018 04:07 PM
  13. Gizmo-206's Avatar
    Has anyone found out what this is and how to turn it off? I have the Samsung note 9 and mine started this on 12/17
    12-17-2018 06:23 PM
  14. Javier P's Avatar
    You could try enabling the Developer Options and check what's listed under Running Services. See if there's any app in there that you haven't used recently.
    12-17-2018 07:05 PM
  15. Jack Christensen's Avatar
    It's been 48 hours without the voice after removing Reddit.
    Javier P likes this.
    12-18-2018 10:36 AM
  16. Mary Bristoll's Avatar
    Mine started after the Samsung update a few days ago. Wonder if that has anything to do with it??
    12-21-2018 02:53 PM
  17. jeglover's Avatar
    I've tried everything short of resetting to factory defaults. It's maddening! It even speaks when I have the phone muted!
    12-22-2018 01:39 PM
  18. Ytuni's Avatar
    My Note 8 has been doing this for the past week or so. I don't remember downloading b.c. an update recently. Happens a couple times a day. I've cleaned, restarted, deleted apps.... make it stop!
    12-23-2018 08:14 AM
  19. SGGJ's Avatar
    Me too. I'm astonished at how little information is out there about this. This has to be widespread. What's really frustrating is it doesn't seem to do anything. Doesn't give a notification or open up an app. Just A new station alert has arrived.

    I'll keep looking through my apps and see if there's anything I can delete that will make it quit.
    Update - 12/26/18 - This stupid voice annoyed me for a while. And now it seems to have stopped. I think it's been a couple of weeks since I heard it. I'm really not sure the stopping had anything to do with anything I did.
    12-26-2018 12:04 PM
  20. Wendy Garrison's Avatar
    Does anyone use podcast addict? my husband and I both have a Samsung and i'm the only one that uses podcast addict and I get these alerts too. I was wondering if it was this app.
    12-28-2018 03:38 PM
  21. recDNA's Avatar
    Does anyone use podcast addict? my husband and I both have a Samsung and i'm the only one that uses podcast addict and I get these alerts too. I was wondering if it was this app.
    I use Podcast Addict but have not heard the voice.
    12-28-2018 04:01 PM
  22. Hailey Castaneda's Avatar
    My friend Richard Larsen of Grimes, Iowa had this same exact problem and it seems that Pandora was having a glitch that caused the random announcement. He uninstalled it and ever since it has been fine. He put the app back on to see what would happen and he has still yet to hear the "voice". Hope that helps anyone else!
    recDNA likes this.
    01-03-2019 01:26 PM
  23. Android Central Question's Avatar
    Go to settings>apps>pandora> notifications > turn off "news & alerts.
    I kept getting them and I tried this and haven't gotten anything since. Hope it helps
    recDNA likes this.
    01-05-2019 12:53 AM
  24. Jill Oldenkamp's Avatar
    Just the other day a random male voice (not Google voice) comes through saying "a new station alert has arrived". It pops up at least 6-10 times during the day. I can't find anything on on Google except for the same problem happening to someone with an iPhone. I tried to follow the steps they suggested (just the Android version) to no avail.

    I've talked to Samsung and they went through a bunch of settings but the problem persists.

    I'm at wits end. Can anybody help?

    Thanks
    I had this problem too. Go to settings> click apps>pandora >click on notifications > then turn off "news & alerts"
    01-05-2019 12:56 AM
  25. Bomis62's Avatar
    I'm having this alert as well twice a day for the last month. I don't have Pandora either. My phone is a pixel 2xl. There's nothing on the internet about this alert.
    01-06-2019 03:45 PM
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