1. Android Central Question's Avatar
    My phone was acting VERY BUGGY so I decided to power it off and let it charge. After a few hours I grabbed my phone and started to turn it on. It turned on normally as usual. HOWEVER IT GOT STUCK ON THIS BLACK SCREEN WITH A SAMSUNG LOGO WITH BLUE SPARKLY THINGIES!!! I tried to restart it by pressing Volume Up + Home + Power but nothing worked! I need help please!
    12-14-2018 05:37 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which Samsung phone? Are the sparkly thingies supposed to be there (i.e., are they part of the boot animation), or does it look like static or a glitchy screen? If the latter, then it's probably a hardware failure. If the phone is under warranty, contact Samsung. Otherwise, bring it to a repair shop.
    12-16-2018 09:21 PM

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