Huawei p20 Usb Jack

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Android Central Question

Hi there I just bought huawei p20 and my usb/jack is not working. When Im connecting is not showing my headphones icon and I cannot listen my music. Anyone can help me
 

B. Diddy

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Welcome to Android Central! Are you using headphones with their own USB-C plug, or are you using a 3.5 mm-to-USB-C adapter? Do the headphones work on other devices? Does the phone charge normally with the charging cable? Does it communicate normally with your computer if you connect them via USB?