1. Android Central Question's Avatar
    It's an Alcetel Tracfone and on the normal messenger app. The send button has only stopped working on one of the group chats.
    12-14-2018 05:11 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which Alcatel phone? When you say the "normal messenger app," do you mean the messaging app that came with the phone? Are you otherwise still able to send and receive picture messages and other group messages?
    12-16-2018 07:45 PM
  3. JehtBlack23's Avatar
    I know this is an old thread but it seems like this is the only place i can find this info. my phone is having the same issue. the green airplane send button is missing on my group chats when it was there just the other day. its fine on individual text messages but not around for group chats. i have a 6060c if that helps at all.
    05-03-2020 04:50 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! Is this the stock messaging app? Is your mobile data turned on? Group texting is MMS, which requires mobile data to be turned on.
    05-03-2020 04:54 PM
  5. mustang7757's Avatar
    I know this is an old thread but it seems like this is the only place i can find this info. my phone is having the same issue. the green airplane send button is missing on my group chats when it was there just the other day. its fine on individual text messages but not around for group chats. i have a 6060c if that helps at all.
    Try clear cache, force stop .
    05-03-2020 09:36 PM
  6. JehtBlack23's Avatar
    yes, this is the stock message app that originally comes with the phone. I have attempted to clear the apps cache and force stop it. I checked my mobile data and it seems to be on. there is a toggle switch and i have tried it both to the right and to the left. I have had this issue before, then a few days later it begins to work again and I'm not sure why. i'll give it another day or two now as well before i take it into the store to get it looked at. i just wanted to see if i could find any better insight as to what is going on here. let me know if you need any other info.
    05-03-2020 10:02 PM
  7. mustang7757's Avatar
    Try another text app like andriod messages or textra see if same issue
    05-03-2020 10:05 PM
  8. B. Diddy's Avatar
    Are you able to create a new group chat? Does this only happen on pre-existing group chats?

    Try also wiping the cache partition: https://www.hardreset.info/devices/a...recovery-mode/. If that doesn't help, then see if the problem persists in Safe Mode as well: https://www.androidsettings.net/alca...l-5-safe-mode/
    05-04-2020 12:24 AM

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