1. Android Central Question's Avatar

    Suddenly all my Word & Excel documents on Android Apps open up as Read Only! I have only experienced this in the last day or so.

    I may have ticked the wrong option somehow but it's very frustrating. I am using a Samsung Galaxy Tab A (2016)

    Would welcome help for an ageing non-techie.
    12-18-2018 08:47 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are the documents saved to Internal Storage or the SD card?
    12-18-2018 09:31 AM
  3. dande13's Avatar
    Thanks for reply. They are saved to Internal Storage.
    12-19-2018 12:24 AM
  4. B. Diddy's Avatar
    Do you subscribe to Office 365? If so, are you sure you're logged into your Microsoft account, and that your subscription hasn't expired?
    12-19-2018 11:40 AM
  5. dande13's Avatar
    No, I haven't subscribed to Office 365.
    12-20-2018 01:58 AM
  6. B. Diddy's Avatar
    But you were able to access the files before, even though you don't subscribe? I'm just asking, because I'm not familiar with how Word and Excel work on Android.

    Also, see if this helps: https://answers.microsoft.com/en-us/...1e58bd8?auth=1
    12-20-2018 02:50 AM
  7. dande13's Avatar
    Thsnks again. After hours of trying to solve this problem myself, I have just discovered that this problem occurs only when I open documents through ES File Explorer.

    A short while ago, I opened documents through My Files and reslised I could edit them!

    Many thanks for your help. Sorry for raising a concern due to my lack of tech knowledge!

    Kind regards.
    B. Diddy likes this.
    12-20-2018 04:32 AM

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