1. Android Central Question's Avatar
    So after a trip overseas, a battery replacement was made with the phone. The phone gets back to the US and cannot connect to the carrier (T-Mobile).

    Here are the things I've determined after speaking with tech reps:
    - The wi-fi calling option is inaccessible.
    - The IMEI does not show up when prompted.
    - The sim card works on a different phone so it's definitely a phone issue.
    - Doing a master reset on the phone doesn't do anything.

    So I'm asking for a possible fix here as a last resort, and if not, I just have to do a phone upgrade. Thanks for reading!
    12-18-2018 10:28 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did you talk to the shop that did the repair? It sounds like they might have replaced more than just the battery.
    Rukbat likes this.
    12-18-2018 11:12 AM

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