1. Android Central Question's Avatar
    My BBM Notification Sound keeps changing to a 4 digit number that doesnt actually make any noise. Ive uninstalled and reinstalled BBM and cleared the cache but it still wont stay on anything. And it doesnt matter if I change it in the BBM app or in the notifications in the settings menu. I have a Samsung S9.
    hiff88 likes this.
    12-20-2018 06:46 PM
  2. Lori Mandic's Avatar
    Same thing happened to me. Keeps changing back to a 4 digit even when I change it to the bbm sound. I have the LG G7 one.
    12-20-2018 08:57 PM
  3. novice97's Avatar
    Same for me too
    12-22-2018 11:28 AM
  4. hiff88's Avatar
    Same with mine!, Any solutions?:-
    12-26-2018 11:31 PM
  5. halifaxx11's Avatar
    Anyone find a solution to this, yet? Same thing is happening to me on my Pixel 3 XL.
    01-24-2019 07:42 PM
  6. colin mac's Avatar
    My wife and I both had the same problem. 5 digit number without a sound. I changed it to the tone named Skyline and it hasn't changed back to a number. It seems any tone other than a BBM Tone will work.
    Good luck.
    01-27-2019 03:38 PM
  7. halifaxx11's Avatar
    I submitted a ticket to BBM the other day and received the following response this morning:

    "We apologize for the delay in our response. Your notification issue is in the process of being repaired by our team and will be available in the next latest version. Please wait and activate your BBM automatic update so that it is installed directly into your mobile when it's available. If you have any suggestions, feedback, or other issues please feel free to let us know. Your feedback means a lot to us.

    Warm Regards,

    Taufik
    BBM Care Team"
    01-28-2019 08:22 AM

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