1. Android Central Question's Avatar
    Im using the stock email app on my Thinq (now v7.0.19 after the update). Email was working fine earlier, but now all I can see is the email subject. In the preview I get the first line or so of the message. When I open the message I get a blank screen.

    How can I fix this, or what other information can I provide?
    12-22-2018 07:28 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which email provider are you using? If you use more than one, does the same thing happen on the other account? Have you also tried removing the email account from the Email app, then adding it back?
    12-22-2018 07:46 PM
  3. gpsmith_ky's Avatar
    Its the stock email app, labelled Email. Not the Gmail app. Its affecting all four emails I have with the app.
    12-22-2018 08:02 PM
  4. gpsmith_ky's Avatar
    Its a couple of exchange accounts, an inappropriate and a pop3
    12-22-2018 08:05 PM
  5. B. Diddy's Avatar
    Try going to Settings>Apps, selecting the Email app, and Clear Cache/Data. In the Email app, remove the email accounts and add them back again. Does the problem persist?
    12-22-2018 09:15 PM
  6. gpsmith_ky's Avatar
    Clearing the cache doesnt seem to affect things, neither does removing and reinstalling the email account.
    12-28-2018 01:31 PM
  7. B. Diddy's Avatar
    Did this start after a recent system update? Do the email accounts work if you add them to your Gmail app instead?
    12-29-2018 07:21 AM
  8. gpsmith_ky's Avatar
    It started just after an update. Gmail seems to be working so far, but I'm not a fan of the interface...
    12-29-2018 08:48 AM
  9. B. Diddy's Avatar
    LG might have messed something up with the system update. Send feedback to LG about this. (I'm assuming LG hasn't made their stock email app available as a standalone app in the Play Store.)
    12-29-2018 10:04 AM

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