1. Android Central Question's Avatar
    I used facial recognition to allow opening my Samsung j6...I cannot open the phone
    12-23-2018 02:16 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! You always have to remember your backup PIN/password whenever you use a biometric screenlock, because the system will periodically ask you for that backup, even if the biometrics are working properly. Try to remember your backup.
    12-24-2018 05:13 AM

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