1. Android Central Question's Avatar
    I have installed iHeartRadio on my s8+ It installed but I cannot open it. I get the red screen and then it says it's Try to open up again what some feedback. When I click try to open again I get a message saying it keeps stopping and shuts down. I have uninstalled and re installed without letting lock and even did a factory reset on my phone and tried to install that as my 1st App and still the same problem
    12-25-2018 02:17 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you installing it from the Play Store, or from some other source?
    12-25-2018 05:04 AM
  3. zadam123's Avatar
    Welcome to Android Central! Are you installing it from the Play Store, or from some other source?
    Google play store
    12-25-2018 10:40 PM
  4. B. Diddy's Avatar
    The current app version might just be buggy. Send an email to the iHeartRadio devs to let them know: android@iheartradio.com
    12-26-2018 07:32 AM
  5. iHeartRadio's Avatar
    Hi there,

    So sorry to hear you're having trouble with the most recent version of the app! If possible, can you let us know if you have your resolution set higher than FHD+ (2220x1080)?

    If so, can you try setting your resolution back to default by accessing Settings > Display > Screen Resolution > FHD+ (2220x1080). and let us know what you experience?
    12-26-2018 09:46 AM
  6. zadam123's Avatar
    That is my resolution.
    12-26-2018 12:47 PM

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