12-27-2018 08:02 AM
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  1. Android Central Question's Avatar
    Android Central Question
    So, i dropped my phone and now my screen is covered with black ink-like stuff and the screen is completely black when i look at it even though its on.
    The only problem is that my google authenticator is on it and i cant navigate the device to find it

    I've tried Vysor to see the screen and usb debugging is on but i can't authorize the device as i cant press confirm or whatever to let it see the device
    Help!
    12-26-2018 12:43 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Do you have another device that you can install Authenticator to?

    There are also some backup methods: https://support.google.com/accounts/...419073271&rd=1
    12-27-2018 08:02 AM
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