1. Android Central Question's Avatar
    Everything ran fine until earlier this morning when I was scrolling through Instagram, my phone restarted itself several times without actually going to the phone's lock screen. It would go from the LG logo screen to the sprint carrier screen and back and forth from there until it froze. At that point I just took out the battery and put it back in. When the lock screen finally came back on, I checked what was running on my phone and nothing out of the ordinary popped up. Later, I open up spotify only to find out that the sound stopped working completely. Can't hear the ringer, notifications, touch feedback, music/video audio, and everything else. Plugged in my ear buds to see if the headphone jack worked but it doesn't either. So I restarted my phone, this time without any problems, and the sound was working for the first couple of minutes and then it just goes away completely.
    Not really sure what I can do at this point so any help and tips would be much appreciated! Thanks.
    12-28-2018 02:05 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does the problem also happen in Safe Mode? https://support.t-mobile.com/docs/DOC-30620
    12-29-2018 09:50 AM

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