1. Android Central Question's Avatar
    I have a OnePlus 6T, since a week or two back Messenger can't load the Gallery of photos when sending. If I press the image icon it's a gray box where it says "Loading media...", If I press the grid icon it just spins while loading Gallery. I can however click Gallery and choose a subfolder and Messenger can see all images in all subfolders and send from there. But it's three steps to send an image.. I have tried reinstalling Messenger, clearing cache, resetting network settings and rebooting my phone after 10 min. No other apps has this issue (Not even Instagram or Messenger Lite).
    01-02-2019 05:52 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did you only clear the Messenger's app cache, or did you also try wiping the system cache partition? https://support.t-mobile.com/docs/DOC-38953
    01-02-2019 02:17 PM

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