1. Android Central Question's Avatar
    Hello there

    I've been having troble with my Huawei. Some hours ago it just crashed, and I couldn't reboot it since. Right now I'm stuck at a screen that says "Software install failed! Get help from www.emui.com", with a "Reboot system now" button. If I press the button, the system tries to reboot and starts some update. But at about 5%, the update fails and I end up at the same "Software install failed" screen.

    If I press the power button, it just says "Warning:The powerbutton is long pressed. Please release powerbutton to avoid system crash"

    Is there any known fix to this? Is it possible that it's some type of virus?

    Thanks!
    01-02-2019 12:34 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which Huawei phone? It may be that the Power button is faulty, stuck in a pressed position. You might have to bring it to a repair shop (or contact Huawei, if the phone is still under warranty).
    01-02-2019 01:36 PM

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