1. Android Central Question's Avatar
    My phone wouldn't connect to wifi so I did a factory reset. I then went to the section to get my data back from my google account but I can't without an internet connection which still isn't there. It sometimes will say connecting and it says that for a while but if the screen times out or if I move the phone it will say authentication problem. Sometimes when trying to connect it will say disabled or again authentication problem or disconnected. I'm not in the phone so I can't go to settings and I have the right name and password so I don't know what to do anymore
    01-03-2019 11:04 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you tried connecting to other wi-fi networks, like the open public wi-fi at your local library?
    01-04-2019 01:38 PM

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