1. Android Central Question's Avatar
    Hi i have a problem. i have Susan 4 LTE. i need to factory reset it. but it was a pattern lock code, i don't know it. I used all trials and it ask me to make recovery. i don't know google account and password. I tried to factory reset it with buttons power + vol up or down. the phone don't show menu with factory reset function. I tried a lot of time this combination no screen ever appear.
    This is my friend phone he used it couple of times and don't remmeber pattern lock and google account for it. I tried at mobile repair shops they coudn't help me. Can you suggest any service or solution how factory reset this phone? Maybe my adroid version hasn't recovery mode.
    looking for help.
    01-11-2019 10:48 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Sorry, but this is a security feature. Your friend has to remember the pattern he created. Otherwise, anyone could easily steal a phone and do a factory reset to make it their own. We also don't allow discussions on how to bypass security measures. Thread closed.
    01-11-2019 11:53 PM

Similar Threads

  1. Blue LED Flashing, phone won't turn on, buttons unresponsive.
    By Luca Twofish in forum Ask a Question
    Replies: 2
    Last Post: 01-12-2019, 10:53 PM
  2. Why can't I charge my phone when it's on
    By Android Central Question in forum Ask a Question
    Replies: 6
    Last Post: 01-11-2019, 11:42 AM
  3. Why can't I charge my phone when it's on
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 01-11-2019, 11:37 AM
  4. LOSt STOLEN phone
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 01-11-2019, 10:40 AM
  5. Why can't I charge my phone when it's on
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 01-11-2019, 09:48 AM
LINK TO POST COPIED TO CLIPBOARD