1. Android Central Question's Avatar
    I just got an Infinix Note 5 only a few days ago and it's been working perfectly since. Then I went on a really long flight, almost 12 hours, and it was fine during all that time but the first morning after my flight, the phone went off and wouldn't come on. I plugged it into my computer because it had been charging fine with my computer the previous days but the screen didn't display the charge indicator (only the light in the corner).

    After a while, the indicator showed my battery at 70% then an error: "Please plug out cherger". When I tried to turn it on, it showed the first screen then blacked out almost immediately. It has been doing that with all the different chargers I've tried since then. I thought it was the voltage but the battery percentage actually increases, the phone just doesn't stay on longer than a few seconds. I have no idea what to do.
    01-11-2019 12:09 PM
  2. belodion's Avatar
    Contact the manufacturer about a warranty return.
    01-11-2019 03:56 PM

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