1. Android Central Question's Avatar
    It worked perfectly before that, now it crashes everytime. Running Oreo on a Samsung A7
    01-12-2019 12:33 PM
  2. Javier P's Avatar
    Welcome to the forums. Have you already tried force stop and clear data for the Captive Portal Login app?
    01-12-2019 12:48 PM
  3. GigiSculay's Avatar
    Welcome to the forums. Have you already tried force stop and clear data for the Captive Portal Login app?
    Yes, I did all that and still doesn't work
    01-13-2019 06:08 PM
  4. Javier P's Avatar
    Yes, I did all that and still doesn't work
    Thanks for registering. What kind of error message do you get?
    01-13-2019 06:10 PM
  5. GigiSculay's Avatar
    Thanks for registering. What kind of error message do you get?
    Captive Portal login has stopped.
    Close app.
    01-13-2019 07:05 PM
  6. Javier P's Avatar
    Captive Portal login has stopped.
    Close app.
    Did you restart the phone after clearing data for the app? Sometimes problems with the Captive Portal Login are related to the Android System Webview app, see if these steps work for you.

    https://forums.androidcentral.com/sh....php?p=6290092
    01-13-2019 07:35 PM
  7. GigiSculay's Avatar
    Did you restart the phone after clearing data for the app? Sometimes problems with the Captive Portal Login are related to the Android System Webview app, see if these steps work for you.

    https://forums.androidcentral.com/sh....php?p=6290092
    I did all that, will let you know how it went tomorrow when I try to log in into a public wifi. Thanks.
    01-13-2019 08:01 PM
  8. GigiSculay's Avatar
    Did you restart the phone after clearing data for the app? Sometimes problems with the Captive Portal Login are related to the Android System Webview app, see if these steps work for you.

    https://forums.androidcentral.com/sh....php?p=6290092
    I did it all and still not working
    01-14-2019 09:56 AM
  9. Javier P's Avatar
    I did it all and still not working
    Not sure what else to suggest. I've seen another thread where a member reported the same problem on the same phone. You could try some general troubleshooting, like wiping the cache partition or booting in safe mode, but there's a chance that the system update included a bug for that specific model.
    01-14-2019 10:21 AM
  10. GigiSculay's Avatar
    Not sure what else to suggest. I've seen another thread where a member reported the same problem on the same phone. You could try some general troubleshooting, like wiping the cache partition or booting in safe mode, but there's a chance that the system update included a bug for that specific model.
    Thanks, if I manage to fix it I'll post it
    Javier P likes this.
    01-14-2019 10:28 AM
  11. Javier P's Avatar
    Thanks, if I manage to fix it I'll post it
    Found this.

    https://thedroidguy.com/2019/01/fix-...-guide-1074457

    Basically the same troubleshooting steps I mentioned before, cache partition wipe, safe mode and the radical factory reset.
    01-14-2019 10:32 AM
  12. knavas87's Avatar
    Bad news...I followed all of the steps, I even factory reset. Still not working!!!
    01-23-2019 08:28 PM
  13. VictorTMunich's Avatar
    I have the same problem with a new Google Pixel 3a with Android 9 (Pie). Same network works nicely with my other mobiles with Android 8 (Oreo). Any suggestions?
    06-13-2019 06:54 AM
  14. Mooncatt's Avatar
    One work around I've found is to navigate to a non-secured website, meaning HTTP instead of HTTPS (I use www.weather.com ).

    I have a similar issue on my V20 running nougat. The best I can figure is that the captive portal is tripped up by the security of HTTPS sites. For example, using your browser to go to Facebook won't cause the redirect to the Wi-Fi login page, but a non-secured site never fails to redirect. Once logged in to the Wi-Fi, things work normally.

    Don't ask me why this happens. On a side note, this work around may get harder over time unless the underlying issue is fixed. One article I read trying to fix my issue said that Google is pushing websites to go to secured HTTPS, and most big sites already do this. I have successfully used the Wi-Fi router's correct ip address (usually 192.168.0.1) to trigger the redirect to the captive portal too.
    06-13-2019 07:08 AM

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