[Android Central Question]

It worked perfectly before that, now it crashes everytime. Running Oreo on a Samsung A7

[Javier P]

Welcome to the forums. Have you already tried force stop and clear data for the Captive Portal Login app?

[GigiSculay]

Welcome to the forums. Have you already tried force stop and clear data for the Captive Portal Login app?

Yes, I did all that and still doesn't work

[Javier P]

Yes, I did all that and still doesn't work

Thanks for registering. What kind of error message do you get?

[GigiSculay]

Thanks for registering. What kind of error message do you get?

Captive Portal login has stopped.
Close app.

[Javier P]

Captive Portal login has stopped.
Close app.

Did you restart the phone after clearing data for the app? Sometimes problems with the Captive Portal Login are related to the Android System Webview app, see if these steps work for you.

https://forums.androidcentral.com/sh....php?p=6290092

[GigiSculay]

Did you restart the phone after clearing data for the app? Sometimes problems with the Captive Portal Login are related to the Android System Webview app, see if these steps work for you.

https://forums.androidcentral.com/sh....php?p=6290092

I did all that, will let you know how it went tomorrow when I try to log in into a public wifi. Thanks.

[GigiSculay]

Did you restart the phone after clearing data for the app? Sometimes problems with the Captive Portal Login are related to the Android System Webview app, see if these steps work for you.

https://forums.androidcentral.com/sh....php?p=6290092

I did it all and still not working

[Javier P]

I did it all and still not working

Not sure what else to suggest. I've seen another thread where a member reported the same problem on the same phone. You could try some general troubleshooting, like wiping the cache partition or booting in safe mode, but there's a chance that the system update included a bug for that specific model.

[GigiSculay]

Not sure what else to suggest. I've seen another thread where a member reported the same problem on the same phone. You could try some general troubleshooting, like wiping the cache partition or booting in safe mode, but there's a chance that the system update included a bug for that specific model.

Thanks, if I manage to fix it I'll post it

[Javier P]

Thanks, if I manage to fix it I'll post it

Found this.

https://thedroidguy.com/2019/01/fix-...-guide-1074457

Basically the same troubleshooting steps I mentioned before, cache partition wipe, safe mode and the radical factory reset.

[knavas87]

Bad news...I followed all of the steps, I even factory reset. Still not working!!!