Why setup wizard doesn’t stop?

[Android Central Question]

For many days I can’t send sms from my cellphone. I tried all I could but nothing..yesterday I tried to solve the problem with setup wizard but till now my phone is blocked. I can’t open other programs. The touchscreen is blocked with the phrase: “please wait while we prepare your phone”. What should I do? I also tried to restart it but nothing... please I need help.

 

[belodion]

I'd mention what phone if I were you. We're willing to try to offer the help you seek, but need to know a few basic things, such as that.

 

[B. Diddy]

Welcome to Android Central! When you say you tried to solve the problem with the Setup Wizard, do you mean you did a factory reset?

 

[methodman89]

For many days I can’t send sms from my cellphone. I tried all I could but nothing..yesterday I tried to solve the problem with setup wizard but till now my phone is blocked. I can’t open other programs. The touchscreen is blocked with the phrase: “please wait while we prepare your phone”. What should I do? I also tried to restart it but nothing... please I need help.

Call your provider.