01-15-2019 06:33 AM
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  1. Android Central Question's Avatar
    Android Central Question
    For many days I can’t send sms from my cellphone. I tried all I could but nothing..yesterday I tried to solve the problem with setup wizard but till now my phone is blocked. I can’t open other programs. The touchscreen is blocked with the phrase: “please wait while we prepare your phone”. What should I do? I also tried to restart it but nothing... please I need help.
    01-14-2019 03:14 PM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    I'd mention what phone if I were you. We're willing to try to offer the help you seek, but need to know a few basic things, such as that.
    01-14-2019 04:20 PM
  3. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! When you say you tried to solve the problem with the Setup Wizard, do you mean you did a factory reset?
    01-15-2019 01:45 AM
  4. methodman89's Avatar
    methodman89
    Originally Posted by Android Central Question
    For many days I can’t send sms from my cellphone. I tried all I could but nothing..yesterday I tried to solve the problem with setup wizard but till now my phone is blocked. I can’t open other programs. The touchscreen is blocked with the phrase: “please wait while we prepare your phone”. What should I do? I also tried to restart it but nothing... please I need help.
    Call your provider.
    01-15-2019 06:33 AM
« Why do I have to use my code every time I try to answer or use my phone | What dose this mean a triangle with two circles down bottom »

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