1. Android Central Question's Avatar
    On my grandma's Android, she has this pop-up to do with her battery time expansion and storage, but it's not from her phone's system. And, there is no CLOSE or X to exit it. Also, it blocks the screen, so she can't turn off/restart her phone, or anything! How can I get rid of it when I can't even access anything?
    01-14-2019 03:19 PM
  2. belodion's Avatar
    Does it persist in Safe Mode?
    01-14-2019 05:43 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Is this on the lockscreen only, or also on the homescreen? It's likely that she installed some app that included this as a "feature." She may have to uninstall apps one by one until the problem goes away.
    01-14-2019 11:08 PM

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