1. Android Central Question's Avatar
    It has been few days that my international contacts in IMO was deleted automatically. Now it is showing only national contacts. I asked my friends if they had deleted IMO account but the reply was no. And they told me that in their IMO account my account is still being seen but they can't make a contact.
    01-16-2019 09:36 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Sorry, but we tend not to get any good answers about imo here. While you're waiting, try contacting imo support as well: https://imo.im/feedback
    01-16-2019 10:40 AM
  3. Zahid Farooq1's Avatar
    It has been few days that my international contacts in IMO was deleted automatically. Now it is showing only national contacts. I asked my friends if they had deleted IMO account but the reply was no. And they told me that in their IMO account my account is still being seen but they can't make a contact.
    Having same problem. No answer from IMO support either.
    01-18-2019 11:39 AM
  4. Bishop Chukwukerem's Avatar
    It has been few days that my international contacts in IMO was deleted automatically. Now it is showing only national contacts. I asked my friends if they had deleted IMO account but the reply was no. And they told me that in their IMO account my account is still being seen but they can't make a contact.
    i have same problem please what happened.
    01-24-2019 07:53 PM
  5. benbadeneli's Avatar
    I have an Iphone and Exactly the same problem
    I have written to feedback@imo.im
    3 times the same template answer:

    Dear, sorry for causing inconvenience for you. We pay high attention to your problem and it has been forwarded to technical team for further checking. Once there is a solution, we will reply you as soon as possible. Thanks for your support for imo all the time, this is our biggest motivation!
    Jason
    Imo Customer Service Team
    01-27-2019 12:54 AM
  6. Aburas's Avatar
    I have the same problem. All my international contacts suddenly disappeared and I can't make a call with them.
    02-21-2019 01:59 PM
  7. belodion's Avatar
    It may be worth deleting the account, clearing the app’s data and uninstalling it, then reinstalling it and signing in again.
    02-21-2019 03:03 PM
  8. Aburas's Avatar
    IMO is no longer free.
    03-21-2019 02:45 PM
  9. belodion's Avatar
    IMO is no longer free.
    Can you post a link to that?
    03-21-2019 02:48 PM
  10. B. Diddy's Avatar
    If it's no longer free, hopefully that means that either (a) they can afford better customer support (judging from all of the questions we get here saying that no one from imo responds to their inquiries, right now it seems pretty lousy), or (b) people migrate away from this platform to a better supported one.
    03-21-2019 02:59 PM

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