1. Android Central Question's Avatar
    My phone had turned off because it died so I went upstairs,plugged it in, and turned it on,but then the Firmware update turned on.I waited 30 minutes and unplugged it thinking the charging port and wire wasn't working and now its frozen at 0%.I don't know what to do please help.Also I tried turning it off and it wont.
    01-18-2019 06:42 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Was it actually in the process of doing the firmware update when you unplugged it? Do you remember exactly what that screen looked like?

    What's frozen at 0% -- the update progress, or the battery level?
    01-18-2019 07:39 PM

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