01-21-2019 04:21 AM
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  1. Android Central Question's Avatar
    Android Central Question
    I am trying to reset the password on my Moto G6, but when I go to device manager it’s only giving me the options to ring, secure or erase, but not lock. Do I secure the phone in order to reset the password?
    01-20-2019 08:40 PM
  2. SpookDroid's Avatar
    SpookDroid
    Trusted Member
    Ambassador
    No longer an option there (hasn't been for a while)
    01-20-2019 09:22 PM
  3. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Unfortunately, there's no way to remotely change or reset your password. You'll just have to do a hardware key factory reset -- the phone will then ask for the Google account and password associated with the phone, so hopefully you remember that.
    01-21-2019 04:21 AM
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