App stops when screen is off

[Android Central Question]

My Ulefone plays my podcasts ok until I turn off the screen then it stops playing after 30 seconds. When I turn the screen on again the app (bbc radioplayer) has closed. Any idea what is wrong?

 

[SpookDroid]

Do you have any memory management or battery saver apps that might be killing the background process? What about the WiFi setting to keep the network 'alive' when the device is on standby? Do you have issues with any other apps or just this one? Might be an app-specific bug and you should report that to the dev (try running the app in Safe Mode to see if that helps).

 

[Gumby1978]

Battery saver settings. Settings, Device care, battery, power mode.... Or Settings, Apps, (select app), Battery, Allow background activity.

 

[Daste]

My Ulefone plays my podcasts ok until I turn off the screen then it stops playing after 30 seconds. When I turn the screen on again the app (bbc radioplayer) has closed. Any idea what is wrong?

I have Ulefone Power 3S and here's a way to fix it:

Go to Settings
Then go to Background Auto Clean Memory
And turn it off.

Hope this helps!