1. Lori Jones1's Avatar
    My Galaxy S9 turned on 12 days ago with random ads popping up everywhere, text tool bars disappearing, everything freezing every 5 seconds for a second (that's when the text disappears). I'm at my wits end! Its affecting everything I do on my phone. I've tried 3 different anti virus programs and none can detect a virus. Help me!
    01-28-2019 04:54 PM
  2. belodion's Avatar
    Welcome.

    Does this persist in Safe Mode?
    01-28-2019 05:56 PM
  3. Golfdriver97's Avatar
    Welcome to the forums. Did you add or update any new apps recently?
    01-28-2019 07:42 PM
  4. Lori Jones1's Avatar
    Yes I think I did install a new app at some point. I'm not sure how to run my phone safe mode.
    01-28-2019 08:13 PM
  5. B. Diddy's Avatar
    01-28-2019 11:52 PM

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