How to get rid of android.process.media on note 3

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A

Android Central Question

I have reset my apps, taken out the battery and taken my phone to verizon. No one can fix this.
 
Welcome to Android Central! This is often due to a corrupt media file (i.e., photo, video or music file), and is more common with files on the SD card. If you have an SD card inserted, try Unmounting it in Settings>Storage and then removing it, and see if the error persists.
 

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