1. Android Central Question's Avatar
    So I have a Moto g play on the Giffgaff network. This morning my phone wouldn't turn on, it came up with a hazard sign when I tried to turn it on. I charged it for a bit and after a few hard resets, it turned on. turns out the battery ran out, It was at 65% before I went to bed, there's no way it could have ran out of battery just in a few hours. Has anyone had this issue before or know what the issue is ?
    02-12-2019 06:05 AM
  2. belodion's Avatar
    Such things can in fact happen on phones and other devices. I've experienced it, and other members will have too.
    There are several possible causes. Did you check your battery usage stats for clues?
    Knl90 likes this.
    02-12-2019 08:37 AM
  3. Knl90's Avatar
    Yeah I've had a look, doesn't tell me much since I've charged it up, don't see anything that's strange. What other possibilities could it be ?
    02-12-2019 09:28 AM
  4. B. Diddy's Avatar
    Welcome to Android Central! How old is the phone? If it's the G4 Play, it's about 3 years old, which can be the time when the battery starts acting up (depending on what your charging habits have been). If you notice this happening frequently, it might be time to replace the battery.

    As belodion suggested, battery stats can be helpful to review. The next time this happens, review the battery stats as soon as you're able to power the phone on -- it'll usually remember them for the first few minutes of charging. It could be a rogue app that was inappropriately working overtime while you were asleep.
    02-12-2019 11:25 AM
  5. Knl90's Avatar
    It's the g6 play, I only bought the phone in November, I had nothing unusual open last night that would drain the battery that quick. I'm hoping it's just a bug of somewhat. It does freeze up a few times, just for a few seconds, not sure if that has anything to do with it
    02-12-2019 12:02 PM
  6. belodion's Avatar
    I had a drain from 100% overnight on a Lumia....so bad that it had powered off to protect the battery. I never really understood the reason.
    My laptop regularly discharges fully, though powered off, and that has two big batteries. I lost interest long ago in trying to diagnose it.
    Another phone, I don’t recall which, started losing charge overnight. Eventually I tracked it down to a pre-installed security app performing a scan in the small hours at the same time every day, though set not to do so.

    On daily driver devices such drains are intolerable and demand attention. There are all sorts of things that may be going on: some app stuck on requesting location reporting, perhaps, or something stuck on uploading or syncing. Often, a system app shows as having used the battery, and gets the blame, but it may only be that some other app has requested some service or other, which the system app then provides.
    02-12-2019 02:51 PM
  7. Rukbat's Avatar
    After about 8 hours running, check the battery stats and see if anything unusual is using a large percentage.

    "A bug" doing that would probably be a dendrite in the battery, which means a battery replacement.
    02-12-2019 03:48 PM

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