1. Android Central Question's Avatar
    Hi, today trying to install my mom's phone software update the phone rebooted and got stuck in the boot screen, i already factory resetted the phone but, same thing; it's a NGM Forward Active, android 4.2.1 i tried resetting from pc with adb but it didn't worked out, if you need more info i'll provide, thanks for your time!
    02-13-2019 02:15 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Was this a system update pushed by the manufacturer? It seems very unlikely that a phone that old would have had a recent system update. Did you download the update file from some website and install it yourself?
    VidJunky likes this.
    02-13-2019 06:23 PM

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