1. Shawn Demarest's Avatar
    I have a Motorola e4 from Verizon and it has always had a fingerprint sensor that worked but all of a sudden it doesnt work and the fingerprint settings in the security settings just disappeared and now my sensor wont sense my finger at all. What is going on
    02-13-2019 08:16 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Before doing the factory reset, see if it happens in Safe Mode: https://motorola-global-portal.custh.../30,6720,10216

    Also, are you using it on a work account? If so, the security credentials for the work account might prevent you from using the fingerprint.
    02-14-2019 12:48 AM

Similar Threads

  1. Replies: 9
    Last Post: 11-26-2019, 10:02 PM
  2. Very weird behaviour on my Samsung Galaxy J3 (2016) phone
    By PowerPC603 in forum Samsung Galaxy J Series
    Replies: 3
    Last Post: 02-21-2019, 05:17 PM
  3. Several functions not working after rooting with TWRP and SuperSU?
    By AdrianShepherd in forum Ask a Question
    Replies: 1
    Last Post: 02-16-2019, 04:35 PM
  4. My Android T9 box is giving no video signal
    By Android Central Question in forum Android TV
    Replies: 2
    Last Post: 02-16-2019, 04:20 PM
  5. My Android T9 box is giving no video signal
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 02-13-2019, 05:55 PM
LINK TO POST COPIED TO CLIPBOARD